Kitty Scratch Post - Customer Testimonials

Customer Testimonials

Good, Bad, we will post them all - The end result you will be happy with our Cat Scratching Posts, Pet Beds and Accessories!

Be sure to review the personal testimonials provided on each product page.

Item: A6202 - New York - 09/02/2008

My boys, Eliot and Elijah, who are 5 months old Love their new toy - thank you

Item: B7801 - Texas - 08/05/2008

Just to let you know I received the Kitty Scratch in perfect condition and I liked it as well as my Bengal kittens very much and that I am very grateful to you! Sincerely, Leon

Item: B6802 - New Jersey - 05/26/2008

Dear Michele,
Just wanted to follow-up with you and say Thanks for your great customer service, and to let you know how much my kitty cats LOVE the Cat Tree (Item #B6802)- and thought you might like seeing a couple of pictures- Chinagirl and Mookie wanted to say thank you too!! Super FAST Shipping & straight forward instructions for assembly. THANKS, Ellen

B6802 B6802 B6802

Item: A7401 - Lincoln, NE - 05/04/2008

Hi,

I ordered & received the scratch post/condo cat toy & it's awesome!!! They just love it & are on it all the time. They spend hours & hours on it. The only thing I don't like about it is that they get so tired of playing they fall a sleep on it & don't come to bed & snuggle with mom (me).

Thanks again for the great item & the hours of enjoyment for them & me!!

Birdie

Item: B5701 - Buffalo, NY

Michele, I just want to take the time out to thank you for the excellent customer service and quick delivery of the above mentioned product. The instructions were straight forward and simple to follow. Bailey my siamese is a huge fan of yours as well. Sincerely, Valerie - 04/17/2008

Item #A6401 - Nevada

"We've already received this item, great & fast shipping!"
Date: 3/26/2008

Item# A7401 - 03/30/2008 - Canada

Thank you soo much for the cat scratching post #a7401 you recently sent us here in Canada our cats love it .

The only thing that we never liked is cleaning up the cat toys that our cats shred in the first 3 days that were sent with the scratching post.

We look forward to checking out more products that you offer and enjoyed the speedy delivery and reasonable prices thanks again and well make sure to tell our friends here in Canada.

thanks very much

sean

Item #B5701 - Texas

"The price definitely beats petsmart stores. The directions for a quick assembly were easy and dummy-proof. I have a 25 pound cat and a 6 pound cat who have been playing on the condo for 3 weeks (since we got it) and love it. Top shelf is a bit wobbly but the lower shelf is very sturdy and rests against the wall. great product, Arrived the day they said they were going to ship it, 2weeks early"

March 18, 2008

Hi...I just wanted to thank you for your exceptionally speedy delivery of my kitty scratch post. I got your name and website from my daughter..., who has previously purchased a scratch post a short time ago and she told me that your service was exceptional also...and I must agree...it is.

It has been a pleasure doing business with you and I definitely will recommend you to others. I received my post today by the way.

Once again...thank you for such excellent service.

Item# B3001 - Ohio

"very nice and fast shipment thank you"

Item# B8201 - 03/09/2008 - Pennsylvania

We wanted to thank you for your wonderful products and service. We ordered B8201 from you, received it in 2 days, and absolutely LOVE the cat tree! Our five cats are in HEAVEN!! It was amazingly priced, packaged and shipped perfectly, super easy to assemble, and everything and more as advertised.

Item #B5301 - 3/08/2008 - Ohio

"Cats LOVE their cat condo."

Item #B3001 - 3/08/2008 - Missouri

"Thank You for the prompt service."

Item #B6802 - 2/28/08 - California

"Prompt shipping. Item was as described. My cat loves it!"

Item #A7401 - 2/19/2008 - Missouri

"I could not have been happier with the service! Very fast and friendly. Excellent product. I did need to get a replacement part, and the company was very efficient and helpful at getting the new part out to me."

Item #A4201 - 2/16/2008 - New Mexico

"We love the condo!"

Item #A5801 - 2/9/2008 - Washington

"Prompt shipment and good product"

Item #A7802 - 2/8/2008 - Washington

"Speedy delivery. Item was as advertised."

Item #A6401 - 2/7/2008 - California

"this cat tree was a great price and was delivered way before the estimate!"

Item #A7401 - 1/30/2008 - Arizona

"Easy to assemble"

Item B2903 - 1/22/2008 - Colorado

"Beautiful quality cat fun furniture, extremely easy to assemble, great price and speedy delivery. Highly recommend."

Item A6501 - 1/17/2008 - Florida

"Product arrived in a very timely manner and was in excellent condition"

Item A8301 - 1/5/2008 - Oregon

"The cat tower is fabulous, the cats love it and leave the furniture alone. I'm pleased with the sturdiness of the structure, considering I put it together myself."

Item A8301 - 12/24/2007 - Arizona

"This was a really good purchase. I have a "large" cat and purchased one of these at a local store one time but it was not very sturdy and fell over when he jumped on it. This one is very sturdy and doesn't even wobble when he jumps on it. The houses were a little small but other than that it is a very good product. And it was easy to put together since the tools were included."

Item A6501 - 12/23/2007 - Tennessee

"EXCELLENT service with fast shipping- a hard thing to find at Christmas, but this company was great at both."

Item #B5201 - 12/15/2007

You guys are awesome!!! Lightening fast shipping. Excellent product. Super easy assembly. This has been an A++++ purchase. I will tell all my friends who have kitties!
Cathy Thomas

Item A8301 - 12/8/2007 - Virginia

"Received order as promised. Would not hesitate to buy from again."

Item #B7701

Item B7701 I just wanted to thank you for outstanding customer service that I received from you and your company. We received our kitty condo and could not be anymore pleased with our purchase. I foster cats for Pet Overpopulation Prevention here in Washington State. So believe me we will definitely get plenty of use out of it.
My cats immediately took to the condo and began playing and sleeping on it. I have only had it a couple of Kitty Scratch Post B7701 weeks and I don't know how we lived without it.
It is just PURR-FECT.
I have attached some photos of my foster babies playing on it. I would encourage anybody looking to purchase a cat condo to do so through your company. Between the outstanding price, free shipping and excellent customer service you can't be beat !!!!!!!!!
I will refer all my family and friends to you.

Best Regards, Tami Gibson

Item 35269 - Safari Print Pet Bed

Item #35269 - "Just wanted to drop a quick note letting you know that Owen truly enjoys his new pet bed. The assembly was easier than expected. Thanks for the wonderful product." - Trisha, Alabama

Item A7401 - 11/26/2007 - Florida

"The box arrived in good condition. It was very simple to put together. The faux fur is very nice for the cats."

Item #A7401 - 11/08/2007 - Texas

"Fast Smooth Transaction"

Item #A7401

Thank you so much for the great cat tree. It's beautiful. My cats just love it. Thanks again- Nancy

Item #A6202

I just received my purchase and unfortunately one of the bottom corners were damaged and the main base board is broken in 2 places....Is there a way I can get just that board replaced? Everything else is in good condition.. It is marked "A"

Please advise.

Thank You, Diana

Reply - Unfortunately shipping issues are a problem from time to time - but the good news is it's covered when you shop with www.kittyscratchpost.com - Replacement parts are on the way, Thanks for contacting us to resolve this issue.

Michele

Ended Results - Received the replacement parts - "thanks again. You guys have been great!!!! Will Highly recommend you to my friends and family!!"

Item #B5301 - I received the shipment this afternoon, Thank you, I am very happy with the products and my Kitties are too. Thank you again. Have a great day !

Item #35269 - "We received are Safari Pet Bed about an hour ago and I truly am amazed how quickly Sophie took to it. She absolutely loves it. Thank You!!!!!!!" Gena, Indiana

Item #B5701 -

Michele,

The post is great! Do you sell any padding for the top two posts / seating areas on the cat post that I purchased?

Thanks, Nick

Response: No not at this time - posts come as offered in the listings - I personally put a treasured blanket or an item that reminds my kitty of me where he sleeps most - He LOVES it.