
Customer Testimonials
Good, Bad, we will post them all - The end result you will be happy with our Cat Scratching Posts, Pet Beds and Accessories!
Be sure to review the personal testimonials provided on each product page.
Item: A6202 - New York - 09/02/2008
My boys, Eliot and Elijah, who are 5 months old Love their new toy - thank you
Item: B7801 - Texas - 08/05/2008
Just to let you know I received the Kitty Scratch in perfect condition and I liked it as well as my Bengal kittens very much and that I am very grateful to you! Sincerely, Leon
Item: B6802 - New Jersey - 05/26/2008
Dear Michele,
Just wanted to follow-up with you and say Thanks for your great customer
service, and to let you know how much my kitty cats LOVE the Cat Tree (Item
#B6802)- and thought you might like seeing a couple of pictures- Chinagirl and
Mookie wanted to say thank you too!! Super FAST Shipping & straight forward
instructions for assembly. THANKS, Ellen

Item: A7401 - Lincoln, NE - 05/04/2008

Item: B5701 - Buffalo, NY
Item #A6401 - Nevada
"We've already received this item, great &
fast shipping!"
Date: 3/26/2008
Item# A7401 - 03/30/2008 - Canada
Item #B5701 - Texas
"The price definitely beats petsmart stores. The directions for a quick assembly were easy and dummy-proof. I have a 25 pound cat and a 6 pound cat who have been playing on the condo for 3 weeks (since we got it) and love it. Top shelf is a bit wobbly but the lower shelf is very sturdy and rests against the wall. great product, Arrived the day they said they were going to ship it, 2weeks early"
March 18, 2008
Item# B3001 - Ohio
"very nice and fast shipment thank you"
Item# B8201 - 03/09/2008 - Pennsylvania
We wanted to thank you for your wonderful products and service. We ordered B8201 from you, received it in 2 days, and absolutely LOVE the cat tree! Our five cats are in HEAVEN!! It was amazingly priced, packaged and shipped perfectly, super easy to assemble, and everything and more as advertised.
Item #B5301 - 3/08/2008 - Ohio
"Cats LOVE their cat condo."
Item #B3001 - 3/08/2008 - Missouri
"Thank You for the prompt service."
Item #B6802 - 2/28/08 - California
"Prompt shipping. Item was as described. My cat loves it!"
Item #A7401 - 2/19/2008 - Missouri
"I could not have been happier with the service! Very fast and friendly. Excellent product. I did need to get a replacement part, and the company was very efficient and helpful at getting the new part out to me."
Item #A4201 - 2/16/2008 - New Mexico
"We love the condo!"
Item #A5801 - 2/9/2008 - Washington
"Prompt shipment and good product"
Item #A7802 - 2/8/2008 - Washington
"Speedy delivery. Item was as advertised."
Item #A6401 - 2/7/2008 - California
"this cat tree was a great price and was delivered way before the estimate!"
Item #A7401 - 1/30/2008 - Arizona
"Easy to assemble"
Item B2903 - 1/22/2008 - Colorado
"Beautiful quality cat fun furniture, extremely easy to assemble, great price and speedy delivery. Highly recommend."
Item A6501 - 1/17/2008 - Florida
"Product arrived in a very timely manner and was in excellent condition"
Item A8301 - 1/5/2008 - Oregon
"The cat tower is fabulous, the cats love it and leave the furniture alone. I'm pleased with the sturdiness of the structure, considering I put it together myself."
Item A8301 - 12/24/2007 - Arizona
"This was a really good purchase. I have a "large" cat and purchased one of these at a local store one time but it was not very sturdy and fell over when he jumped on it. This one is very sturdy and doesn't even wobble when he jumps on it. The houses were a little small but other than that it is a very good product. And it was easy to put together since the tools were included."
Item A6501 - 12/23/2007 - Tennessee
"EXCELLENT service with fast shipping- a hard thing to find at Christmas, but this company was great at both."
Item #B5201 - 12/15/2007
You guys are awesome!!!
Lightening fast shipping. Excellent product. Super easy assembly. This has
been an A++++ purchase. I will tell all my friends who have kitties!
Cathy Thomas
Item A8301 - 12/8/2007 - Virginia
"Received order as promised. Would not hesitate to buy from again."
Item #B7701
I
just wanted to thank you for outstanding customer service that I received from
you and your company. We received our kitty condo and could not be anymore
pleased with our purchase. I foster cats for Pet Overpopulation Prevention here
in Washington State. So believe me we will definitely get plenty of use out of
it.
My cats immediately took to the condo and began playing and sleeping on it. I
have only had it a couple of
weeks and I don't know how we lived without it.
It is just PURR-FECT.
I have attached some photos of my foster babies playing on it. I would encourage
anybody looking to purchase a cat condo to do so through your company. Between
the outstanding price, free shipping and excellent customer service you can't be
beat !!!!!!!!!
I will refer all my family and friends to you.
Best Regards, Tami Gibson

Item #35269 - "Just wanted to drop a quick note letting you know that Owen truly enjoys his new pet bed. The assembly was easier than expected. Thanks for the wonderful product." - Trisha, Alabama
Item A7401 - 11/26/2007 - Florida
"The box arrived in good condition. It was very simple to put together. The faux fur is very nice for the cats."
Item #A7401 - 11/08/2007 - Texas
"Fast Smooth Transaction"
Item #A7401
Thank you so much for the great cat tree. It's beautiful. My cats just love it. Thanks again- Nancy
Item #A6202
I just received my purchase and unfortunately one of the bottom corners were damaged and the main base board is broken in 2 places....Is there a way I can get just that board replaced? Everything else is in good condition.. It is marked "A"
Please advise.
Thank You, Diana
Reply - Unfortunately shipping issues are a problem from time to time - but the good news is it's covered when you shop with www.kittyscratchpost.com - Replacement parts are on the way, Thanks for contacting us to resolve this issue.
Michele
Ended Results - Received the replacement parts - "thanks again. You guys have been great!!!! Will Highly recommend you to my friends and family!!"
Item #B5301 - I received the shipment this afternoon, Thank you, I am very happy with the products and my Kitties are too. Thank you again. Have a great day !
Item
#35269 - "We received are Safari Pet Bed about an hour ago and I truly
am amazed how quickly Sophie took to it. She absolutely loves it. Thank
You!!!!!!!" Gena, Indiana
Item #B5701 -
Response: No not at this time - posts come as offered in the listings - I personally put a treasured blanket or an item that reminds my kitty of me where he sleeps most - He LOVES it.
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